*Please make sure you read through the job listing in full to make sure you qualify for this position. Information on applying for this role are detailed at the bottom of this page.
Role Title: Client Manager
Department: Digital Distribution and Client Services
Type:
- Hybrid (UK Preferable)
- Full-Time: 7.5 hrs per day / 37.5 hours per week
- Entry Level
- Training and development opportunities
- Pay: TBC
Job Brief:
To gain experience in the music industry, understand the business and absorb as much as you can. During your time here you will gain knowledge of the company processes that enable us to distribute audio and video releases to over 200 stores worldwide, learn about metadata and get hands on experience in dealing with both artists and labels.
While our focus is on digital music distribution, there are lots of other relevant opportunities that are available. You will gain broad and real life experiences in many areas of the music industry to help you with your future career. You will be provided with plenty of opportunities to learn and develop and we will teach you skills exercised within the digital music space.
Main Purposes of the Job:
- To be fully equipped to deal with distributing clients releases in a timely manner.
- To gain hands on experience within the music industry.
- Be an active member of the distribution team.
- Improve on knowledge of the music industry.
Key Responsibilities:
- Learn the distribution process from artist, to store, to consumer– including the handling of metadata.
- Develop your communication and interpersonal skills through liaising with clients.
- Answer incoming calls and answer customer questions.
- Deal with customer email queries.
- Network with industry professionals and grow your own network of contacts.
- Raise tickets with digital platforms.
- Check releases online.
- Work with digital platforms, staff and clients for marketing of releases.
Key results:
- Assisting with digital distribution.
- Developing client relations.
- Professional development.
Staff/Equipment Responsibilities:
- Security of work files and any other reverent confidential content.
- Logging in hours worked accurately via Bitrix24 or any other system the company may introduce or use.
Please note: All of the above can be subject to change as directed by Horus Music Global. In addition your line manager along with managers and directors at company HQ may request further and additional reasonable duties to be carried out.
Personal Specification
| Criteria | Essential / Desirable |
|---|---|
| Qualifications | |
| University graduate | Desirable |
| Course relating to music media or other creative outlets | Essential |
| Skills/Competencies | |
| Strong Communication | Essential |
| Interpersonal Skills | Essential |
| Organised | Essential |
| Ability to write blogs independently | Essential |
| Mac Literate | Essential |
| Presentation | Essential |
| Independent Research | Essential |
| Knowledge | |
| Interest and passion for music | Essential |
| Music industry | Essential |
| Previous Experience | |
| Telephone and email communications | Essential |
| Experience in writing blog content on music related topics | Desirable |
| Working in the music industry in some capacity | Essential |
| Special attributes | |
| Professionalism | Essential |
| Team work | Essential |
| Ability to spot business development opportunities | Desirable |
| Time management | Essential |
| Attention to detail | Essential |
| Personal qualities. | |
| Confidence | Essential |
| Self-motivation | Essential |
| Good listener | Essential |
| Flexible | Essential |
| Sense of humour | Essential |
| Reliable | Essential |
| Trustworthy | Essential |
| Co-operative | Essential |
| Open minded | Essential |
How To Apply:
To apply for the Client Manager position, please email robert.hill@horusmusic.co.uk with your CV and Cover Letter.
